We are failing our customers and as a veteran of this bike world for over 15 years I see 3 major flaws in the current work plan. These start from the manufacturer, through vendors, and down to bicycle dealers.
Presented by: Bruce Schofield, Retail Services Lead, Pearl iZUMi Having unpleasant odors, is one of the quickest ways to get your customers to leave your store. So what can you do, and how do you know if your store smells? Here … Read More
When you pair my love of design and retail you have a very, very, strong passion for the “retail experience.” What is a retail experience? A mix of great customer experience, accessorized displays and a well laid out “flow” of a store. … Read More