I asked the question on Facebook and Twitter:
What makes a really good bicycle shop?
I’m opening up the comments and want a good sound off. I’m not giving you any ideas or going to steer the conversation, I want candid thoughts. If you work/own a shop please state so. If you are a consumer that doesn’t go to a shop anymore because of not being able to find what makes a good shop, please say so.
Ready, set, sound off.