07 Aug SRAM 10-Speed Chain Power Link Voluntary Recall
Do you ride SRAM road components? If so please take note!
SRAM is working with the U.S. Consumer Product Safety Commission to announce a voluntary recall on its 10 speed PowerLock chain connector. SRAM has determined there is a potential for the PowerLock connector link outer plate to fail.
-SRAM 8 speed chains and PowerLinks are not affected.
-SRAM 9 speed chains and PowerLinks are not affected.
-SRAM 10 speed chains are not affected.
The following steps should be taken by dealers:
1. PowerLock Connector Link – identification and action
– Inspect all new and used bicycles in your store that include a SRAM 10 speed chain.
-Locate the PowerLock connector link on chain.
-Locate letter stamped onto end of PowerLock connector link.
-PowerLock connector links with letters “M” and “N” should be removed from the chain and set aside for shipment back to SRAM.
-Contact SRAM Dealer Service for replacement PowerLock connector links and to arrange for return shipment of affected PowerLock connector links back to SRAM.
-Replace affected PowerLock connector links with new connector links provided at no charge by SRAM.
2. PowerLock Connector Link – removal and replacement
-Replace PowerLock connector link if date stamp is letter “M” or “N.”
-Removed affected PowerLock connector link with chain tool (both pins). Drive the larger diameter end of pin out of link by positioning pin removal tool against small pin diameter. Repeat; second pin.
-Install new PowerLock connector link.
-Fit chain, insert both halves of the PowerLock into the chain ends and bring the ends together on the bottom side of the drivetrain (no tension side).
-Pull chain apart until you feel some resistance.
-Rotate the chain so the PowerLock is positioned on the top side of the drivetrain.
-Pedal forward while holding bike firmly in place until you hear click sound. The PowerLock is now on its place and safely closed.
To learn more about the recall and obtain a return authorization number and replacement Power Lock connector links, please visit your local bicycle dealer to deal with all warranty issues.